Support Team

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Activity overview

Latest activity by Support Team
  • Support Team created an article,

    Mobile release 2.3.0: 29/31 August 2020 (planned)

    The following changes are contained within this release. New Features: View Spots left in Session:  So that Members can see when a class is popular, we've added a new feature that will show when th...

  • Support Team created an article,

    Release 1.4.0: 25th August 2020

    The following changes are contained within this release. New Features: Groups can be assigned to Products and Classes: As part of an initiative to improve the limiting of member access to Classes b...

  • Support Team created an article,

    Mobile bug fix release 2.21: August 13th (planned)

    The following changes are contained within this release. Bug Fixes: Homepage data and display: Our previous release contained bugs on the Homepage of the mobile app, whereby the incorrect data was ...

  • Support Team created an article,

    Release 1.3.0: August 11th 2020

      The following changes are contained within this release. New Features: Updating of Leaderboard to Sessions and Weekly view: In order to make the Web App a little more intuitive, we are ren...

  • Support Team created an article,

    Enable and setup Waitlist

    If you want to enable the Waitlist functionality for your gym work through the following steps.  Navigate to the Configuration tab.  Select Manage Waitlist. Click the slider to enable the Waitlis...

  • Support Team created an article,

    Mobile release 2.1.0: July 30 2020 (planned)

    The following changes are contained within this release. New Features:   Homepage redesign: We have redesigned the Mobile app homepage to display the next sessions (up to 3) that member is booked i...

  • Support Team created an article,

    Release 1.2.0: July 28th 2020

    The following changes are contained within this release. New Features: Members without active subscriptions or payment details can't book sessions: If a member does not have an active subscription ...

  • Support Team created an article,

    Mobile release: July 22 2020

    The following changes are contained within this release and affect iOS devices only (Android was released previously). New Features: Book button: We've switched out the Attend Session slider for a ...

  • Support Team created an article,

    Booking into or cancelling a Session

    The following will walk you through how to book into a Class session on the FitBox mobile app.  From the homepage of the FitBox mobile app (see here for how to set yourself up if you haven't alread...

  • Support Team created an article,

    Bug Fix Release: July 20th 2020

    The following changes are contained within this release. Bug Fixes: Alert for member sessions exhausted: There was a bug in our previous release whereby emails were being sent to Gym Admins when me...